Frequently Asked Questions
You’ve got questions, we have answers!
How much do your wedding cakes cost?
The cost of a wedding cake from The Naked Cupcake can vary. If you would like our pricing guide, you can request yours here. Our pricing guide will arrive directly in your inbox.
You may also wish to get a custom quote by clicking here.
How do I place an order?
If you would like to order cupcakes from this month’s menu or a semi-custom cake, just click on the ORDER NOW button at the top right hand corner of the screen. If you’d like to place an order for a custom cake or cupcakes, please fill out our inquiry form here.
What is the order process like?
Once you fill out an inquiry form, we will get back to you within 1-3 business days to get a few more details about your order and inform you about our availability. Once that is submitted, you will get a quote to accept, and then an invoice to pay online.
What kind of payment do you take?
All orders are invoiced and paid online via Quickbooks. Sorry, we do not take PayPal, Venmo, Zelle, CashApp, or any other method of payment, including cash.
Is there a minimum order?
Yes, the smallest cakes we make are 6 inches and feed 10-12 people and start at $65. As far as flavors, you can select our assorted variety of crowd favorites or you can pick one custom flavor per dozen.
Ready to start your order? Start the process here.
How many flavors can I pick?
For cakes, you can select one flavor per cake tier. For cupcakes, you can pick from the flavors rotating that month, or, it is one flavor per dozen from our online menu. For larger orders of 100 cupcakes or more, there is a maximum of 5-6 flavors. You can see all the amazing flavors we offer on our menu page.
What is the cost for your cupcakes/cakes/specialty cakes?
Do you sell mini cupcakes?
We do sell mini cupcakes! (Well, actually they are called MIDI since they are a bit bigger :)) There is a minimum of 100 per order.
Deposits, Payments, and Cancellations
We require a 50% deposit for all orders over $100. Any order under $100 must be paid in full in order to secure the date. For orders with deposits, the balance is due two weeks before your order fulfillment date.
Cancellations can be made up to one month before the order is due. Unfortunately, after an order is paid (or deposit paid), we close off that block of time and potential new orders are lost if you cancel.
How much notice do you need for an order? How early should I place my order?
It is highly advised to place your orders 3-4 weeks before you need it to ensure availability. We do, however, sometimes have room for smaller orders placed 1-2 weeks before you need it. Any orders placed within 14 days will incur a rush fee of $20 or more.
Ready to order? Start here.
Can I place an order the same day/ no notice?
We are sorry, but at this time, we cannot accommodate orders with less than 2 days notice. We do offer ready-to-go cakes in our case in the shop. Just give us a call and we can let you know what we have!
Can you do custom decorations/flavors?
Yes! That is what we specialize in! We love making unique, one-of-a-kind cakes that your guest of honor and other party-goers will rave about!
Excited to start your order? Start here!
Where are you located?
We are located in the Lake Nona neighborhood of Orlando, just a few minutes south of the Orlando International Airport and only about half and hour from Disney. Our address is 14009 Narcossee Rd Suite 110, Orlando, FL, 32832
Can I rent your truck for events?
Yes! Trixie just loves to join parties! You can find out more information about pricing and availability by filling out this quick form.
What if I have an Allergy or Dietary restriction?
That’s no problem at all! We are highly experienced in creation of tasty treats minus the “bad stuff” that your body doesn’t want any parts of.
Sugar Free, Gluten Free, Nut Free, Soy Free, Egg Free, and Vegan are just some restrictions that we commonly work with. Don’t worry though, our cakes and cupcakes are just as delicious, we have it down to a science!
You may request a custom quote by clicking here.
Do you deliver the cake/cupcakes?
You may choose to have us deliver your cake/cupcakes or you may opt to pick it up. Either way is fine.
If you choose to have the cake delivered, please be advised there is a minium $15 delivery fee, based on distance.
We can deliver at the time you request, and will want to have a contact for “the day of.” If you need us to communicate with an event planner or your specific venue, please let us know via email, phone or when getting your quote.
You may request a custom quote by clicking here.
